How can We help?
Email Address & Password
Your email address is the primary way we communicate with you. It is used for account verification, order updates, promotions, and customer service.
Update Email: You can change your email address in the "Edit Profile" section if needed. Ensure you have access to the new email to receive important updates.
Verification: After updating your email, we’ll send a verification link to the new address. You need to confirm it to finalise the change.
Password: A unique, strong password helps prevent unauthorised access to your account. Regularly update your password for added security. You can change it anytime through the "Edit Profile" page.
News & Updates
Casinetto Wins BBC Good Food's Best Cooking Ingredients Award 2024
Jan 27, 2025 - FEATURE
The Emirates Times Interview Spotlight: Giacomo Bernardelli, CEO & Founder of Casinetto
Jan 7, 2025 - FEATURE
Festa della Repubblica Italiana
Jan 21, 2025 - FEATURE
Disaronno x Casinetto | Achieving Gelato Excellence
Dec 9, 2024 - FEATURE
New to Casinetto? Start here
Who is Casinetto?
How to Place an Order
Needs more Help?
Call Us
info@casinetto.com
Estimate wait 24-48 hours
Email Us
Customer support: (05) 070898989
Sales: (05) 070989898
Chat with Casinetto
Mon - Fri, 8am - 8pm
Sat - Sun, 10am - 7am
Delivery & Returns
Contact
Customer support
Monday to Saturday, 09:00 AM to 06:00 PM
Call: +971 4 602 5300
Email: orders@casinetto.com
Sale support
Sales support: +971 4 602 5300