Double-check the email and password you're entering. Make sure your caps lock isn’t turned on and that the email is correctly typed. If the problem persists, contact customer support.

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Welcome to your personalised account! As a customer, you can easily manage your orders, track your inventory needs, and take advantage of exclusive offers designed for businesses in the hospitality industry. With an account, you gain access to a seamless and efficient purchasing experience tailored to your unique needs.

Non-Registered: Click on the \"Become a Customer\" button in the top-right corner of the homepage. Register the required details and click Submit.

Verification: Once all details and requirements are submitted, an assigned sales executive will contact you accordingly for qualification.

Discover Products: Gain access to top-selling items, new arrivals, or seasonal specials.
Personal Preferences: Customize your account by selecting preferred shipping methods, payment options, and communication preferences to streamline future purchases.

Registered: Click on the “sign-in” button on the top right corner of the homepage. Log in using your registered email address. Check your email for the passcode to proceed to your account.

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Your email address is the primary way we communicate with you. It is used for account verification, order updates, promotions, and customer service.

Update Email: You can change your email address in the \"Edit Profile\" section if needed. Ensure you have access to the new email to receive important updates.

Verification: After updating your email, we’ll send a verification link to the new address. You need to confirm it to finalise the change.

Password: A unique, strong password helps prevent unauthorised access to your account. Regularly update your password for added security. You can change it anytime through the \"Edit Profile\" page.

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We offer various types of notifications to keep you informed.

Order Confirmation: Get an email when your order is successfully placed.

Shipping Notification: Receive updates when your order has shipped and is on its way to you.

Delivery Updates: Track your order status and receive real-time delivery information.

Manage Notifications: Choose which notifications you want to receive, such as order updates, promotional offers, and new product launches.

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Help

Incorrect Email or Password

Create a Casinetto account

Email Address & Password

Manage your notifications